Front Desk Coordinator I - Patient Care & Admin Growth

Smile Doctors; Springdale (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/long-term disability

401(k) plan

Paid time off

Paid holidays

Brace discounts

Job summary

Whitlock Orthodontics in Springdale, AR is seeking a Front Desk Coordinator I to join our growing team. Greet visitors, determine visit type, manage calls, verify insurance, schedule appointments, collect payments, and keep patient information up to date.

You’ll support daily office operations with communication skills, attention to detail, and a team-first attitude in a fast-paced orthodontic practice. Competitive benefits and a friendly culture await.

Qualifications

• Excellent verbal and written communication skills.
• Ability to listen and interpret information accurately.
• Professional and courteous interaction with patients.

Responsibilities

• Greet visitors and determine nature of visit.
• Answer, screen, and route incoming calls; take messages as needed.
• Check-in patients, verify insurance information, and collect details.
• Notify clinicians of patient arrival and readiness.
• Make and adjust appointments; print reminders and school/work excuses.
• Process payments and post to accounts; coordinate payments as needed.
• Receive, store, and deliver mail and shipments; support front desk operations.

Skills

Communication

Listening

Education

High School Diploma or equivalent

Job description

Whitlock Orthodontics in Springdale, AR is seeking a Front Desk Coordinator I to join our growing team. Greet visitors, determine visit type, manage calls, verify insurance, schedule appointments, collect payments, and keep patient information up to date.

You’ll support daily office operations with communication skills, attention to detail, and a team-first attitude in a fast-paced orthodontic practice. Competitive benefits and a friendly culture await.