Front Desk Coordinator

Smile Doctors; Springdale (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/long-term disability

401(k) plan

Paid time off

Paid holidays

Brace discounts

Job summary

Whitlock Orthodontics in Springdale, AR is seeking a Front Desk Coordinator I to join our growing team. Greet visitors, determine visit type, manage calls, verify insurance, schedule appointments, collect payments, and keep patient information up to date.

You’ll support daily office operations with communication skills, attention to detail, and a team-first attitude in a fast-paced orthodontic practice. Competitive benefits and a friendly culture await.

Qualifications

• Excellent verbal and written communication skills.
• Ability to listen and interpret information accurately.
• Professional and courteous interaction with patients.

Responsibilities

• Greet visitors and determine nature of visit.
• Answer, screen, and route incoming calls; take messages as needed.
• Check-in patients, verify insurance information, and collect details.
• Notify clinicians of patient arrival and readiness.
• Make and adjust appointments; print reminders and school/work excuses.
• Process payments and post to accounts; coordinate payments as needed.
• Receive, store, and deliver mail and shipments; support front desk operations.

Skills

Communication

Listening

Education

High School Diploma or equivalent

Job description

## Front Desk CoordinatorApply: Springdale, AR: Full time: Posted Today: JR101090Looking for a career that makes you smile?Whitlock Orthodontics is seeking a **Front Desk Coordinator I** to join our growing team.**How you’ll make us better:**Greet and receive customers, determines nature of visit, and notifies appropriate team member(s).Performs various administrative duties.* Welcomes visitors to the practice and provides information about clinic features* Answers, screens, and routes incoming calls and takes messages as needed* Checks-in and collects general information from patients on their first visit* Verifies insurance information* Notifies clinicians of patient arrival and readiness* Make appointments for returning patients as necessary* Prints/reprints appointment reminders and school/work excuses* May make changes to the patient schedule as necessary* Coordinates payment arrangements or account resolution* Receives, stores, and delivers shipments and mail* Takes payments and posts to account* Updates charts and patient information* Drives internal marketing initiatives and fosters participation from everyone**Your special skills:**We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:* Ability to communicate effectively verbally and in writing* Ability to listen and understand information verbally and in writing**Prerequisites for success:*** High School Diploma or equivalent required* One (1) year of administrative experience preferred* Bilingual a plus, but not required**The Perks:**In exchange for the dynamic contribution you’ll bring to our team, we offer:* Competitive salary* Medical, dental, vision and life insurance* Short and long-term disability coverage* 401(k) plan* 2 weeks paid time off in your first year + paid holidays* Discounts on braces and clear aligners for you and your family members**Why Whitlock Orthodontics?**We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.*This is the perfect opportunity to grow with an expanding organization! Apply today!*