Dental Front Desk Coordinator – Patient Concierge & Care

Smile Doctors; Northern (KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision and life ins.

Short and long-term disability

401(k) plan

2 weeks paid time off + holidays

Discounts on braces and aligners for 你

Job summary

Smile Doctors is seeking a Front Desk Coordinator to join our orthodontic team. You will assist with placing/removing appliances, review patient data, and support the Orthodontist under supervision.

You’ll educate patients on care and remote monitoring, maintain chart accuracy, and ensure sterility and infection-control standards across the operatory. This role emphasizes patient rapport and efficient scheduling.

Qualifications

• High School Diploma or equivalent required.
• Some dental/orthodontic industry experience preferred.
• Dental Assistant certification if required by state Dental Board.
• Radiography certification if required by state Dental Board.
• CPR certification if required by state Dental Board.

Responsibilities

• Assist in placing and removing orthodontic appliances under close supervision of the Orthodontist.
• Review patient charts, log data and transcribe doctor notes.
• Perform laboratory procedures under close supervision of the Orthodontist.
• Review remote monitoring dashboard and triage patient scans and messages.
• Educate patients on orthodontic care and remote monitoring.
• Clean, sterilize, and prepare equipment and operatory per protocols.
• Adhere to infection-control policies and protocols.

Skills

Rapport with patients

Multi-tasking

Prioritize patient care

Hand tools usage

Education

High School Diploma or equivalent

Dental Assistant certification (state requirements)

Radiography certification (state requirements)

CPR certification (state requirements)

Job description

Smile Doctors is seeking a Front Desk Coordinator to join our orthodontic team. You will assist with placing/removing appliances, review patient data, and support the Orthodontist under supervision.

You’ll educate patients on care and remote monitoring, maintain chart accuracy, and ensure sterility and infection-control standards across the operatory. This role emphasizes patient rapport and efficient scheduling.