Front Desk Coordinator I — Patient Care & Admin

Smile Doctors; Southaven (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short/long-term disability

401(k) plan

Paid time off

Paid holidays

Brace discounts

Job summary

Smile Doctors is seeking a Front Desk Coordinator I to join our growing orthodontic team. You will greet patients, collect basic information, verify insurance, and notify clinicians of arrivals.

This role handles a range of administrative tasks, answers and routes calls, books appointments, processes payments, and keeps patient charts up to date in a friendly, patient-centered office. A high school diploma or equivalent is required, one year of administrative experience is preferred, and

Qualifications

• Must have strong verbal and written communication skills.
• Experience coordinating front desk/admin tasks is preferred.
• Bilingual a plus but not required.

Responsibilities

• Greet visitors and provide information about the clinic.
• Answer, screen, and route incoming calls; take messages as needed.
• Check in patients, verify insurance, and notify clinicians of arrivals.
• Schedule appointments and manage the patient calendar.
• Process payments and update charts and patient information.
• Handle mail, shipments, and basic administrative duties.

Skills

Verbal and written communication

Active listening

Education

High School Diploma or equivalent

Job description

Smile Doctors is seeking a Front Desk Coordinator I to join our growing orthodontic team. You will greet patients, collect basic information, verify insurance, and notify clinicians of arrivals.

This role handles a range of administrative tasks, answers and routes calls, books appointments, processes payments, and keeps patient charts up to date in a friendly, patient-centered office. A high school diploma or equivalent is required, one year of administrative experience is preferred, and