Orthodontic Front Desk Coordinator

Smile Doctors; Eagan (MN); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) Plan

Paid Time Off

Holidays

Braces Discounts

Job summary

Smile Doctors is seeking a Front Desk Coordinator I in Minnesota to join our orthodontic practice. You will greet patients, verify insurance, and manage the front-desk workflow to ensure smooth daily operations.

The role involves checking in patients, handling calls, scheduling, payments, and coordinating with clinicians. A year of admin experience is preferred, with bilingual abilities a plus.

Qualifications

• Verbal and written communication skills are essential.
• Ability to listen and understand information accurately.
• One year of administrative experience preferred.

Responsibilities

• Greet and receive customers, determine the nature of visit, and notify appropriate team members.
• Performs various administrative duties.
• Welcomes visitors and provides information about clinic features.
• Answers, screens, and routes calls; takes messages as needed.
• Check-in and collect information from patients on first visit; verify insurance information.
• Notify clinicians of patient arrival and readiness; make appointments for returning patients.
• Prints appointment reminders and school/work excuses; adjust schedules as needed.
• Coordinate payment arrangements or account resolution.
• Receive, store, and deliver shipments and mail; take payments and post to accounts.
• Update charts and patient information; support internal marketing initiatives.

Skills

Verbal communication

Written communication

Active listening

Administrative experience

Education

High School Diploma or equivalent

Job description

Smile Doctors is seeking a Front Desk Coordinator I in Minnesota to join our orthodontic practice. You will greet patients, verify insurance, and manage the front-desk workflow to ensure smooth daily operations.

The role involves checking in patients, handling calls, scheduling, payments, and coordinating with clinicians. A year of admin experience is preferred, with bilingual abilities a plus.