Front Desk Concierge: Welcoming Admin & Resident Support

Nexus Health; Columbia (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Disability Coverage

401(k) Matching

Paid Time Off

Tuition Reimbursement

Career Growth

Rewards & Recognition

Appreciation Events

Birthdays & Anniversaries

Team Culture

Job summary

Nexus Health seeks a friendly receptionist to be the first point of contact for residents, families, visitors, staff and healthcare providers. You will support daily administrative operations while maintaining a welcoming, professional, and compassionate environment.

Responsibilities include greeting and assisting participants, answering calls, managing front desk operations, and providing information about facility services and visiting hours.

Qualifications

• Strong communication and interpersonal skills.
• Basic computer and telephone system knowledge.
• Experience in receptionist, customer service or healthcare office is a plus.

Responsibilities

• Greet and assist residents, visitors, vendors, and staff.
• Answer and route incoming phone calls.
• Manage front desk operations and visitor sign-in procedures.
• Provide information about facility services, visiting hours, and resident locations.

Skills

Communication skills

Interpersonal skills

Computer & phone systems

Education

High school diploma or equivalent

Job description

Nexus Health seeks a friendly receptionist to be the first point of contact for residents, families, visitors, staff and healthcare providers. You will support daily administrative operations while maintaining a welcoming, professional, and compassionate environment.

Responsibilities include greeting and assisting participants, answering calls, managing front desk operations, and providing information about facility services and visiting hours.