Warm Front Desk Receptionist – Healthcare Office

Nexushm; Columbia (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Affordable Medical, Dental & Vision

Short- & Long-Term Disability Coverage

401(k) with Company Match

Generous Paid Time Off

Tuition Reimbursement

Career Growth Opportunities

Employee Rewards & Recognition

Weekly & Monthly Appreciation Events

Birthday & Work Anniversary Celebr

Collaborative, Team-Oriented Culture

Job summary

Nexushm is seeking a Receptionist to be the first point of contact for residents, families, visitors, staff, and healthcare providers. You will support daily administrative operations while maintaining a welcoming, professional, and compassionate environment.

Key responsibilities include greeting and assisting stakeholders, directing calls, managing front desk, and sharing information about services, visiting hours, and resident locations.

Qualifications

• High school diploma or equivalent preferred.
• Experience in receptionist, customer service, or healthcare office is a plus.
• Strong communication and interpersonal skills.
• Basic computer and telephone system knowledge.

Responsibilities

• Greet and assist residents, visitors, vendors, and staff
• Answer and route incoming phone calls
• Manage front desk operations and visitor sign-in procedures
• Provide information about facility services, visiting hours, and resident locations

Skills

Communication skills

Interpersonal skills

Customer service

Phone etiquette

Education

High school diploma or equivalent

Tools

MS Office

Telephone system

Job description

Nexushm is seeking a Receptionist to be the first point of contact for residents, families, visitors, staff, and healthcare providers. You will support daily administrative operations while maintaining a welcoming, professional, and compassionate environment.

Key responsibilities include greeting and assisting stakeholders, directing calls, managing front desk, and sharing information about services, visiting hours, and resident locations.