Front Desk Concierge: Warm Welcome & Admin Support

Sunrise Senior Living; United States; On-site; USD 22,000 - 27,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life, and Dis

Retirement Savings Plans

Employee Assistant Program / Discount

Job summary

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will greet guests, route inquiries, and support the Sales team with information and move-in preparation.

The role supports administrative tasks, maintains the front desk and Bistro, and assists with recruitment and resident rosters while upholding Sunrise’s hospitality standards.

Qualifications

• High School Diploma/GED, age 18+.
• Strong customer service and communication skills.
• Organized with excellent time management and follow-through.
• Comfortable multitasking in a fast-paced environment.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to maintain professionalism and confidentiality.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication skills

Time management

Organized

Confidentiality

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living is seeking a Front Desk Concierge to welcome residents, families, and visitors with warmth and professionalism. You will greet guests, route inquiries, and support the Sales team with information and move-in preparation.

The role supports administrative tasks, maintains the front desk and Bistro, and assists with recruitment and resident rosters while upholding Sunrise’s hospitality standards.