Front Desk Concierge: Warm Welcome & Admin Support

Western States Lodging and Management; Bountiful (UT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) with company match up to 4%

Hotel discounts at Western States Lodg

Medical, Dental, Vision with HSA

Paid Time Off and Vacation

Job summary

Legacy House of Bountiful is seeking a friendly receptionist to greet residents and visitors, answer calls, and provide essential administrative support in a welcoming, professional environment. You’ll help manage front-desk operations, screen inquiries, and assist with tours and information for prospective residents.

Your role emphasizes hospitality, attention to detail, and accuracy in messages and records, contributing to a positive community experience for residents and families.

Qualifications

• Excellent verbal, written, and telephone communication skills.
• Friendly, professional, and service-oriented approach when interacting with residents, families, visitors, and associates.
• Strong organization and attention to detail.

Responsibilities

• Greet residents, families, visitors, and associates with warmth and professionalism.
• Answer and screen calls using a multi-line phone system and route to the correct department.
• Take accurate messages and deliver promptly to appropriate individuals.
• Assist with scheduling appointments and basic administrative tasks.
• Maintain confidentiality and security of resident and community information.

Skills

Customer service

Telephone etiquette

Organization

Professionalism

Education

High school diploma or equivalent

Tools

Multi-line telephone system

Basic computer skills (email, word processing, data entry)

Job description

Legacy House of Bountiful is seeking a friendly receptionist to greet residents and visitors, answer calls, and provide essential administrative support in a welcoming, professional environment. You’ll help manage front-desk operations, screen inquiries, and assist with tours and information for prospective residents.

Your role emphasizes hospitality, attention to detail, and accuracy in messages and records, contributing to a positive community experience for residents and families.