Front Desk Concierge: Purposeful Hospitality

Sunrise Senior Living Mgmt Inc; Fairfax (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Retirement savings plans

Employee assistance program

Job summary

Sunrise Senior Living in the United States is seeking a Front Desk Concierge to warmly greet residents, families, and visitors, answer calls, route messages, and provide front desk support. You will also assist the sales team by sharing community information and handling inquiries with professionalism.

The role involves maintaining a welcoming reception and Bistro area, helping with move-in preparations and marketing materials, and coordinating appointments and mail distribution while upholding

Qualifications

• High School Diploma/GED required.
• Strong customer service and communication skills.
• Organized and able to multitask in a fast-paced environment.

Responsibilities

• Greet visitors, residents, and prospective families with professionalism and warmth.
• Answer and route calls promptly, taking accurate messages.
• Provide community overviews and support the Sales team with inquiries.
• Assist with move-in preparations and marketing materials.
• Maintain a welcoming front desk and Bistro area.
• Support recruitment efforts and administrative data entry.
• Manage appointments, mail distribution, and resident rosters.
• Monitor safety protocols, visitor sign-in, and emergency procedures.
• Process meal tickets and assist with basic office tasks.

Skills

Customer service

Communication

Time management

Multitasking

Microsoft Office

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Sunrise Senior Living in the United States is seeking a Front Desk Concierge to warmly greet residents, families, and visitors, answer calls, route messages, and provide front desk support. You will also assist the sales team by sharing community information and handling inquiries with professionalism.

The role involves maintaining a welcoming reception and Bistro area, helping with move-in preparations and marketing materials, and coordinating appointments and mail distribution while upholding