Front Desk Concierge — Senior Living Hospitality

Belmont Village Senior Living Corporate; Dallas (TX); Presencial; USD 32.000 - 48.000; Tempo integral

Benefícios oferecidos por esta vaga

Career Growth and Training programs

BV Cares direct employee support

Exclusive discounts

Continuing education courses

Employee milestones and achievements

Referral bonus opportunities

Resumo da vaga

Belmont Village Senior Living is seeking an friendly and dependable Receptionist to be the first point of contact for residents, families, vendors, and guests. You will provide exceptional hospitality and support administrative tasks in a fast-paced senior living community.

Ideal candidates will have a high school diploma, experience with a multi-line phone system, strong English communication, and a professional, team-oriented attitude.

Qualificações

• Experience with a multi-line phone system and professional phone etiquette.
• Proficient with software applications used for administrative tasks.
• Must communicate clearly in English (verbal and written).
• Demonstrates initiative and critical thinking.
• Strong organizational and administrative skills.
• Professional, pleasant and team-oriented attitude.
• Consistent and reliable attendance.

Responsabilidades

• Greet residents, visitors and staff warmly.
• Manage and direct incoming phone calls efficiently and professionally.
• Address inquiries promptly and confidentially with empathy and dignity.
• Log and coordinate distribution of packages.
• Collaborate with departments to promote effective communication.
• Monitor access and kiosk sign-in; respond to emergencies according to policy.
• Assist the Concierge with transportation scheduling and event RSVPs.
• Maintain organized workspace and promote first impression.
• Prioritize hospitality and resident satisfaction in every interaction.

Conhecimentos

Multi-line phone system

Verbal and written English

Administrative and organizational

Professional, pleasant attitude

Reliability and attendance

Customer service orientation

Empathy and hospitality

Formação

High School diploma or equivalent

Ferramentas

Microsoft Office

Descrição da vaga

Belmont Village Senior Living is seeking an friendly and dependable Receptionist to be the first point of contact for residents, families, vendors, and guests. You will provide exceptional hospitality and support administrative tasks in a fast-paced senior living community.

Ideal candidates will have a high school diploma, experience with a multi-line phone system, strong English communication, and a professional, team-oriented attitude.