Senior Living Concierge — Warm Front Desk Pro (PT)

Belmont Village Senior Living Corporate; Chicago (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career Growth

BV Cares support program

Exclusive discounts

Continuing education courses

Employee milestones

Referral bonuses

Job summary

Belmont Village Senior Living is seeking a Concierge to welcome residents, families, and guests with warmth and professionalism. You will handle phone communications, assist with inquiries, and support logistics to ensure a safe, hospitable community.

The ideal candidate thrives in a fast-paced environment, demonstrates empathy for seniors, and maintains a strong service mindset with reliable attendance.

Qualifications

• Proven experience with a multi-line phone system and professional phone etiquette.
• Proficiency with MS Office apps for administrative tasks.
• Clear verbal and written English communication.
• Demonstrates initiative and critical thinking in daily tasks.
• Organizational and administrative skill set required.
• Professional, pleasant, and team-oriented attitude.
• Reliable attendance is essential for operations.

Responsibilities

• Greet residents, visitors and staff warmly.
• Manage and direct incoming phone calls professionally.
• Address inquiries and requests with empathy and discretion.
• Log and coordinate package distribution as needed.
• Collaborate with departments to promote clear communication.
• Monitor kiosk sign-in process and respond to emergencies per policy.
• Schedule transportation, coordinate trips, and assist with events.

Skills

Phone system

MS Office

English fluency

Initiative

Admin skills

Team player

Attendance reliability

Education

High School diploma or equivalent

Tools

MS Office

Job description

Belmont Village Senior Living is seeking a Concierge to welcome residents, families, and guests with warmth and professionalism. You will handle phone communications, assist with inquiries, and support logistics to ensure a safe, hospitable community.

The ideal candidate thrives in a fast-paced environment, demonstrates empathy for seniors, and maintains a strong service mindset with reliable attendance.