Warm Welcomes Receptionist - Senior Living Concierge

Belmont Village Senior Living Corporate; Fort Lauderdale (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career Growth and Training

BV Cares direct employee support

Exclusive discounts from leading shops

Continuing education opportunities

Employee milestones and achievements

Referral bonus opportunities

Job summary

Belmont Village Senior Living Corporate is seeking a friendly Receptionist to be the first point of contact for residents, families, vendors, and guests at our Fort Lauderdale community. You will provide exceptional hospitality while supporting administrative tasks and maintaining a welcoming, safe environment.

The ideal candidate is reliable, empathetic, and able to work in a fast-paced setting. Strong communication, teamwork, and organizational skills are essential to ensure smooth operations

Qualifications

• High School diploma or equivalent required.
• Experience with a multi-line phone system is required.
• Proficient with standard office software applications.
• Clear verbal and written English communication.
• Strong initiative, critical thinking and organizational skills.
• Professional, pleasant, and team-oriented attitude.
• Reliable and consistent attendance is essential.

Responsibilities

• Greet residents, visitors and staff warmly.
• Manage and direct incoming phone calls professionally.
• Address inquiries and requests promptly and confidentially.
• Log and coordinate distribution of packages.
• Collaborate with departments to promote effective communication.
• Monitor access and respond to emergencies per policy.
• Assist Concierge with transportation scheduling, RSVPs, and guest meal reservations.
• Maintain an organized workspace to support efficiency.
• Make hospitality and resident satisfaction a top priority.

Skills

Phone etiquette

Administrative skills

English communication

Customer service

Teamwork

Attendance reliability

Education

High School diploma or equivalent

Tools

Phone system software

Office software

Job description

Belmont Village Senior Living Corporate is seeking a friendly Receptionist to be the first point of contact for residents, families, vendors, and guests at our Fort Lauderdale community. You will provide exceptional hospitality while supporting administrative tasks and maintaining a welcoming, safe environment.

The ideal candidate is reliable, empathetic, and able to work in a fast-paced setting. Strong communication, teamwork, and organizational skills are essential to ensure smooth operations