Senior Living Concierge - Hospitality & Growth Path

Belmont Village Senior Living Corporate; Suwanee (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career Growth and Training programs

BV Cares direct employee support

Exclusive discounts from retailers

Continuing education courses

Celebration of milestones

Referral bonus opportunities

Job summary

Belmont Village Senior Living is seeking a dedicated Concierge to serve as the first point of contact for residents, families, vendors, and guests. The role emphasizes exceptional hospitality, reliable information, and supportive administrative tasks in a fast-paced community.

The ideal candidate will be empathetic, dependable, and able to manage multi-line calls, transportation scheduling, and event coordination while maintaining a welcoming environment for seniors and visitors.

Qualifications

• Requires high school diploma or equivalent.
• Experience with a multi-line phone system and professional phone etiquette.
• Proficient with MS Office applications for job tasks.
• Clear communication in verbal and written English.
• Demonstrates initiative and strong critical thinking skills.
• Strong administrative and organizational abilities.
• Professional, pleasant, and team-oriented attitude.
• Reliable attendance is essential for operations.

Responsibilities

• Greet residents, visitors and staff warmly.
• Manage and direct incoming phone calls professionally.
• Answer inquiries promptly with empathy and discretion.
• Log and coordinate package distribution.
• Collaborate with departments to promote effective communication.
• Monitor access and respond per policy and procedures.

Skills

Multiline phone

MS Office

English proficiency

Detail oriented

Administrative skills

Team oriented

Education

High School diploma

Tools

MS Office

Job description

Belmont Village Senior Living is seeking a dedicated Concierge to serve as the first point of contact for residents, families, vendors, and guests. The role emphasizes exceptional hospitality, reliable information, and supportive administrative tasks in a fast-paced community.

The ideal candidate will be empathetic, dependable, and able to manage multi-line calls, transportation scheduling, and event coordination while maintaining a welcoming environment for seniors and visitors.