Front Desk Concierge - Senior Living (Part-Time)

Belmont Village Senior Living; Chicago (IL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Career growth and training

BV Cares support program

Exclusive discounts and offers

Unlimited continuing education

Employee milestone celebrations

Referral bonus opportunities

Job summary

Belmont Village Senior Living is seeking a friendly Concierge to welcome residents, family members, vendors and guests. You will manage phone calls, coordinate packages, and support event setups while maintaining a safe, hospitable environment.

The role emphasizes exceptional customer service, reliability, and empathy in a fast-paced senior living setting. On-site parking is available, with part-time and full-time schedules.

Qualifications

• High School diploma or equivalent.
• Experience with a multi-line phone system and professional phone etiquette.
• Proficiency with MS Office applications for job tasks.
• Clear verbal and written English communication.
• Strong initiative and critical thinking.

Responsibilities

• Greet residents, visitors and staff warmly.
• Manage and direct incoming phone calls efficiently and professionally.
• Address inquiries and requests promptly, reliably and confidentially with empathy and dignity.
• Log and coordinate distribution of packages as appropriate.
• Collaborate with various departments to promote effective communication.
• Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations.

Skills

Multi-line phone system

MS Office proficiency

English communication

Administrative skills

Organizational skills

Team oriented

Attendance reliability

Education

High School diploma

Job description

Belmont Village Senior Living is seeking a friendly Concierge to welcome residents, family members, vendors and guests. You will manage phone calls, coordinate packages, and support event setups while maintaining a safe, hospitable environment.

The role emphasizes exceptional customer service, reliability, and empathy in a fast-paced senior living setting. On-site parking is available, with part-time and full-time schedules.