Front Desk Concierge - Senior Living

Heritage Pointe Communities; Fort Wayne (IN); Vor Ort; USD 24.000 - 36.000; Teilzeit

Zusammenfassung

Heritage Pointe of Fort Wayne is seeking a reliable receptionist to provide friendly front-desk service to residents, families, and staff. This part-time role supports administrative functions, answers calls, welcomes visitors, and helps keep the campus running smoothly.

You will handle multi-line phone systems, assist with basic clerical tasks, coordinate mail and deliveries, and assist with guest meals and resident trust transactions as needed.

Qualifikationen

• High School graduate, GED, or current student
• Ability to type and use computer
• Basic knowledge of counting change
• Interest in residents’ well-being and ability to communicate with residents, families, and coworkers
• Maintain confidentiality of resident records
• Knowledge of facility policies and procedures for safety and disaster preparedness
• Participate in in-service training programs
• Positive attitude and ability to work in a fast-paced environment

Aufgaben

• Greet visitors in a warm, pleasant manner
• Answer incoming calls on a multi-line system professionally and direct callers
• Provide callers with address, directions, fax, website and related information
• Coordinate pick-up and deliveries from mail services
• Assist with photocopying, faxing and filing
• Conduct sale of guest meals, meal tickets and employee meals
• Sort and distribute weekend newspapers
• Conduct resident trust transactions

Kenntnisse

typing

basic math

communication

confidentiality

positive attitude

Ausbildung

High School diploma / GED

Jobbeschreibung

Heritage Pointe of Fort Wayne is seeking a reliable receptionist to provide friendly front-desk service to residents, families, and staff. This part-time role supports administrative functions, answers calls, welcomes visitors, and helps keep the campus running smoothly.

You will handle multi-line phone systems, assist with basic clerical tasks, coordinate mail and deliveries, and assist with guest meals and resident trust transactions as needed.