Front Desk Concierge – Scheduling & Guest Care

Tri County Eye Associates; Saint Augustine (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Bonus based on performance

Paid time off

Competitive Hourly Pay

Career Growth Opportunities

Fun and Energetic Environment

Discount on Products and Services

Job summary

Tri County Eye Associates is seeking a friendly receptionist/concierge for our busy ophthalmology office. You will greet patients, book appointments, and manage a multi-line phone system with a warm, professional manner. The ideal candidate has strong communication and computer skills, can multitask, and provides excellent customer service.

Prior receptionist or customer service experience is preferred. We offer a positive work environment with opportunities for growth and an eye toward

Qualifications

• Two or more years of customer service experience preferred.
• Excellent communication skills and a customer-focused approach.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Greet patients warmly and professionally
• Answer and manage a busy multi-line phone system
• Data Entry, verify insurance eligibility and benefits
• Communicate effectively with patients, doctors and other team members; schedule and confirm appointments.

Skills

Customer service

Communication

Multitasking

Data entry

Scheduling software

Tools

Scheduling software

Job description

Tri County Eye Associates is seeking a friendly receptionist/concierge for our busy ophthalmology office. You will greet patients, book appointments, and manage a multi-line phone system with a warm, professional manner. The ideal candidate has strong communication and computer skills, can multitask, and provides excellent customer service.

Prior receptionist or customer service experience is preferred. We offer a positive work environment with opportunities for growth and an eye toward