Front Desk & Guest Services Specialist

Tri County Eye Associates; Saint Augustine (FL); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Employee discounts

Bonus based on performance

Paid time off

Competitive Hourly Pay

Career Growth Opportunities

Fun and Energetic Environment

Discount on Products and Services

Job summary

Tri County Eye Associates in Saint Augustine, FL is seeking a friendly receptionist to join our busy eye care office. You will be the first point of contact for patients, greeting them warmly, booking appointments, and answering calls while maintaining a calm, professional environment.

The ideal candidate has strong customer service skills, computer proficiency, and the ability to multitask in a fast-paced setting.

Qualifications

• Two or more years of customer service experience preferred.
• Receptionist experience preferred.
• Excellent communication and customer-service orientation.
• Familiar with computers and scheduling software.
• Excellent multitasking skills.

Responsibilities

• Greet patients warmly and professionally
• Answer and manage a busy multi-line phone system
• Data Entry, verify insurance eligibility and benefits
• Communicate effectively with patients, doctors and other team members
• Schedule and confirm appointments.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Computer skills

Job description

Tri County Eye Associates in Saint Augustine, FL is seeking a friendly receptionist to join our busy eye care office. You will be the first point of contact for patients, greeting them warmly, booking appointments, and answering calls while maintaining a calm, professional environment.

The ideal candidate has strong customer service skills, computer proficiency, and the ability to multitask in a fast-paced setting.