Patient Concierge & Front Desk, Ophthalmology

DELAWARE VALLEY VISION ASSOCIATES G; King of Prussia (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) matching

Health, dental, and vision insurance

Disability and life insurance

Flexible spending account

Paid time off

Job summary

DELAWARE VALLEY VISION ASSOCIATES G is seeking a friendly, organized Front Desk Representative for our in-person ophthalmology practice. You will greet patients, manage check-ins/outs, schedule appointments, and assist with patient communications and records to ensure a smooth visit.

The ideal candidate has medical administrative experience, data entry proficiency, and a customer-focused approach. This is an in-person role with opportunities for growth in a busy clinic environment.

Qualifications

• Must have reliable, positive attitude and strong teamwork.
• Excellent communication and interpersonal abilities.
• Proficiency in data entry and computer skills.
• Ability to thrive in a fast-paced environment.
• Exceptional customer service skills and professionalism.
• Experience in a medical administrative role with knowledge of medical terminology and office procedures.
• High school diploma or equivalent required.

Responsibilities

• Greet patients and manage check-ins/check-outs with warmth and clarity.
• Schedule appointments and coordinate provider calendars to keep operations smooth.
• Answer calls, manage messages, verify patient information, and maintain accurate records.
• Collect co-pays, verify insurance eligibility, and assist with daily financial reporting.

Skills

Customer service

Data entry

Communication

Teamwork

Medical terminology

Education

High school diploma or equivalent

Job description

DELAWARE VALLEY VISION ASSOCIATES G is seeking a friendly, organized Front Desk Representative for our in-person ophthalmology practice. You will greet patients, manage check-ins/outs, schedule appointments, and assist with patient communications and records to ensure a smooth visit.

The ideal candidate has medical administrative experience, data entry proficiency, and a customer-focused approach. This is an in-person role with opportunities for growth in a busy clinic environment.