Front Desk Concierge - Patient Care & Access

Access Community Health Network; Chicago (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Tuition reimbursement

Comprehensive healthcare coverage

Generous PTO

403(B) retirement plan

Life Insurance

Cross-department collaboration

Job summary

Access Community Health Network (ACCESS) is hiring a front desk receptionist to welcome patients, assist with check-in, data collection, and scheduling. You will process payments and ensure smooth visits in a patient-centered care environment.

The role requires a high school diploma, basic computer skills, and availability for some evenings and Saturdays, plus CPR/BLS certification. Training includes Epic EMR usage and front desk operations.

Qualifications

• High school diploma or equivalent.
• Basic proficiency in computer skills.
• Ability to work some evenings and Saturdays.
• CPR/Basic Life Support Certification.

Responsibilities

• Serve as patients' first point of contact at the front desk.
• Guide patients through check-in, data collection, appointment scheduling, and payments.
• Deliver high-quality customer service to support patient-centered care.
• Assist in advancing organizational goals to improve patient care and community health outcomes.
• Receive comprehensive training with Epic EMR.

Skills

Customer service

Basic computer skills

Evening/Saturday availability

CPR/BLS Certification

Education

High school diploma or equivalent

Tools

Epic EMR

Job description

Access Community Health Network (ACCESS) is hiring a front desk receptionist to welcome patients, assist with check-in, data collection, and scheduling. You will process payments and ensure smooth visits in a patient-centered care environment.

The role requires a high school diploma, basic computer skills, and availability for some evenings and Saturdays, plus CPR/BLS certification. Training includes Epic EMR usage and front desk operations.