Patient Access Concierge – Hospital Front Desk

Upstate; City of Syracuse (NY); Presencial; USD 34.000 - 42.000; Tempo integral

Resumo da vaga

University Hospital is seeking a Hospital Patient Services Clerk 1 to greet patients and visitors in the main lobby, issue badges, and support patient admissions processes. The role emphasizes accurate data entry into EPIC, obtaining signatures, and maintaining confidentiality while assisting with directions and escorting patients as needed.

The position requires strong communication and organizational skills, a courteous demeanor, and flexibility for schedule changes.

Qualificações

• Minimum one year of full-time clerical/secretarial or patient care experience in a healthcare setting.
• Excellent communication, organization, and customer service skills are necessary.

Responsabilidades

• Greet patients, families and visitors as they enter and issue visitor badges in a courteous manner.
• Enter demographic and insurance data into EPIC and obtain required signatures.
• Identify and attach patient bracelets while maintaining confidentiality and providing information and directions as needed.
• Assist with cross-training and other admitting area support as required.

Conhecimentos

Communication

Organization

Customer service

Formação

One year clerical/secretarial/patient care experience in healthcare

Descrição da vaga

University Hospital is seeking a Hospital Patient Services Clerk 1 to greet patients and visitors in the main lobby, issue badges, and support patient admissions processes. The role emphasizes accurate data entry into EPIC, obtaining signatures, and maintaining confidentiality while assisting with directions and escorting patients as needed.

The position requires strong communication and organizational skills, a courteous demeanor, and flexibility for schedule changes.