Front Desk Concierge - New Hotel Opening

Highgate Hotels, LP; Boston (MA); On-site; USD 38,572 - 42,705; Part time

Job summary

Highgate Hotels, LP is searching for a passionate Reception Agent in Boston, MA. This role entails greeting guests, managing check-ins and check-outs, and providing exceptional service in a brand-new hotel. Ideal candidates will have a High School diploma and customer service experience.

The position offers a dynamic environment where professionals will engage with guests, assist with inquiries, and collaborate with various teams to ensure guest satisfaction. Compensation ranges from $28.00 to $31.00 per hour.

Qualifications

• Experience in a hotel or a related field preferred.
• Customer Service experience preferred.
• Must be able to effectively communicate both verbally and written.

Responsibilities

• Greet and welcome all guests approaching the Front Desk.
• Answer guest inquiries about hotel services and facilities.
• Handle check‑ins and check‑outs in a friendly manner.

Skills

Customer Service

Multitasking

Communication

Education

High School diploma or equivalent

Tools

Opera

Alice

InnSpire

Job description

Highgate Hotels, LP is searching for a passionate Reception Agent in Boston, MA. This role entails greeting guests, managing check-ins and check-outs, and providing exceptional service in a brand-new hotel. Ideal candidates will have a High School diploma and customer service experience.

The position offers a dynamic environment where professionals will engage with guests, assist with inquiries, and collaborate with various teams to ensure guest satisfaction. Compensation ranges from $28.00 to $31.00 per hour.