Guest Services Concierge

Highgate; Somerville (MA); On-site; USD 20,664 - 27,552; Full time

Job summary

Highgate is seeking a Front Office Agent for La Quinta Boston in Somerville, MA. The role involves providing excellent service during check-ins, managing guest inquiries, and maintaining hotel standards. Candidates should possess a high school diploma, experience in hospitality, and effective communication skills. This role requires multitasking and a warm demeanor, ensuring all guests' needs are met effectively. Join Highgate and be part of a dynamic hospitality team.

Qualifications

• Experience in a hotel or related field preferred.
• Computer experience required.
• Must be effective communicators, both verbally and in writing.

Responsibilities

• Provide attentive and courteous service to guests during check-in and throughout their stay.
• Answer inquiries from guests regarding restaurants, transportation, and entertainment.
• Handle check-ins and check-outs efficiently.

Skills

Customer Services

Communication Skills

Multitasking

Education

High School diploma or equivalent

College coursework in related field

Tools

Front Desk computer system

Job description

Highgate is seeking a Front Office Agent for La Quinta Boston in Somerville, MA. The role involves providing excellent service during check-ins, managing guest inquiries, and maintaining hotel standards. Candidates should possess a high school diploma, experience in hospitality, and effective communication skills. This role requires multitasking and a warm demeanor, ensuring all guests' needs are met effectively. Join Highgate and be part of a dynamic hospitality team.