Weekend Concierge & Guest Experience Pro

plannedcompanies; San Francisco (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies invites applications for Front Desk Associate/Doorman at our San Francisco, CA building. This role focuses on delivering a warm, helpful welcome to tenants, guests and vendors, and ensuring a safe, presentable lobby environment.

You will handle guest screening, directions, reservations support, and coordination of on-site events. The ideal candidate has strong customer service experience, excellent communication, basic computer skills, knowledge of local attractions, and the

Qualifications

• 3+ years of customer service experience.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Planning and organizing on-site events.
• Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Skills

Customer service

Communication

Multitasking

Time management

Lifting 50lbs

Job description

Planned Companies invites applications for Front Desk Associate/Doorman at our San Francisco, CA building. This role focuses on delivering a warm, helpful welcome to tenants, guests and vendors, and ensuring a safe, presentable lobby environment.

You will handle guest screening, directions, reservations support, and coordination of on-site events. The ideal candidate has strong customer service experience, excellent communication, basic computer skills, knowledge of local attractions, and the