Community Concierge & Front Desk Specialist (Flexible)

Harmony Senior Services

Memphis (TN)

On-site

USD 28,000 - 36,000

Full time

13 days ago

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Benefits offered by this job

401k benefits
Training & development
Career laddering
Work-life balance
Flexible scheduling

Job summary

Harmony Senior Services in Memphis, TN is seeking a concierge/receptionist to greet residents and visitors, answer calls, and support multiple departments. You will monitor security systems, log sign-ins, and help with administrative tasks in a busy senior living community.

The role requires neat appearance, professional behavior, and reliable teamwork, with a schedule that may include weekends and holidays. Equal opportunity employer.

Qualifications

  • Must possess a high school diploma or GED.
  • Must be considerate, neat, well groomed and professional in appearance.
  • Must dress in a professional manner.
  • Must have experience in Administration functions.
  • Must answer phones in a polite and professional manner.
  • Must be organized and able to work well with others as part of a team.
  • Must be polite and considerate to residents, visitors, co-workers and management team.
  • Must communicate effectively both verbally and in writing.
  • Must be able to sit for extended periods.
  • Must multi-task in a busy environment.

Responsibilities

  • Greet all visitors to the community and direct them appropriately.
  • Answer the telephone, transfer calls, or take messages.
  • Monitor walkie-talkie, door security system and fire panel as needed.
  • Log resident sign-ins, sign-outs, and visitor registrations.
  • Attend in-services and staff meetings as required.
  • Assist with coordinating van schedule for residents.
  • Support with filing, typing, and copying for all departments.
  • Maintain a clean, neat front desk and lobby area.

Skills

Phone etiquette
Excellent communication
Teamwork
Organizational skills
Professional appearance

Education

High school diploma or GED

Tools

Phone system
Filing
Copying
Logbooks

Job description

Harmony Senior Services in Memphis, TN is seeking a concierge/receptionist to greet residents and visitors, answer calls, and support multiple departments. You will monitor security systems, log sign-ins, and help with administrative tasks in a busy senior living community.

The role requires neat appearance, professional behavior, and reliable teamwork, with a schedule that may include weekends and holidays. Equal opportunity employer.

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