Front Desk Concierge: Flexible Schedule & Resident Care

Douglasville Operations LLC; Douglasville (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Harmony Senior Services is seeking a front desk receptionist to greet visitors, answer phones, log messages, and provide essential administrative support within a busy senior living community.

The role requires professional appearance, neatness, and strong communication and multitasking abilities. You will help coordinate resident transport, maintain logs, and assist multiple departments while upholding confidentiality and a respectful atmosphere.

Qualifications

• Must possess a high school diploma or GED.
• Must be considerate, neat, well groomed and professional in appearance.
• Must dress in a professional manner.
• Must have experience in Administration functions.
• Must answer phones in a polite and professional manner.
• Must be organized, and able to work well with others as part of a team.
• Must be polite and considerate to residents, visitors, co-workers and management team.
• Must be able to effectively communicate both verbally and in writing.
• Must be able to sit for extended periods of time.
• Must be able to function effectively in a busy environment and be able to multi-task.
• Must be willing to work a flexible schedule that includes weekends and holidays.
• Must attend all required in-services and staff meetings

Responsibilities

• Greeting all visitors to the community.
• Answering the telephone and transferring calls to the appropriate party.
• Taking accurate messages and logging service requests for residents and staff.
• Monitoring security systems and logs as needed.
• Performing general administrative support like filing, typing, and copying.
• Maintaining a clean, organized front desk and lobby area.
• Assisting with coordinating van schedules for residents.
• Handling confidential resident information per policy.
• Providing courteous, friendly, and professional service at all times.
• Filing, typing, and other duties as assigned.

Skills

Customer service

Telephone etiquette

Communication skills

Organization

Multitasking

Team collaboration

Discretion/confidentiality

Professional appearance

Education

High School diploma or GED

Job description

Harmony Senior Services is seeking a front desk receptionist to greet visitors, answer phones, log messages, and provide essential administrative support within a busy senior living community.

The role requires professional appearance, neatness, and strong communication and multitasking abilities. You will help coordinate resident transport, maintain logs, and assist multiple departments while upholding confidentiality and a respectful atmosphere.