Front Desk Concierge & Admin Support — Flexible Scheduling

Harmony Senior Services; Martinsburg (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Harmony Senior Services in Martinsburg, WV is seeking a professional concierge/receptionist to perform front desk duties, greet visitors, answer phones, and coordinate administrative tasks for the residents and staff.

The role requires a high school diploma or GED, strong communication, and the ability to multi-task in a busy environment. A neat appearance and flexible schedule, including weekends and holidays, are expected.

Qualifications

• Must have prior administration experience in a professional setting.
• Experience answering phones in a courteous, professional manner.
• Organized and able to multi-task in a busy environment.
• Strong written and verbal communication skills.
• Professional appearance and neat, well-groomed presentation.
• Flexible schedule including weekends and holidays.

Responsibilities

• Greet visitors and answer phones, transferring calls as needed.
• Monitor doors, security systems, and fire panel as required.
• Maintain visitor sign-in and sign-out logs and complete records.
• Keep front desk and lobby area clean and orderly.
• Coordinate van schedules for residents.
• Perform clerical tasks such as filing, typing, and copying.
• Attend trainings and staff meetings.
• Protect resident privacy and confidentiality.
• Support other departments with administrative tasks.
• Other duties as assigned.

Skills

Administration experience

Phone handling

Customer service

Teamwork

Multitasking

Communication skills

Education

High school diploma or GED

Job description

Harmony Senior Services in Martinsburg, WV is seeking a professional concierge/receptionist to perform front desk duties, greet visitors, answer phones, and coordinate administrative tasks for the residents and staff.

The role requires a high school diploma or GED, strong communication, and the ability to multi-task in a busy environment. A neat appearance and flexible schedule, including weekends and holidays, are expected.