Front Desk Concierge & Admin Support

Northern Pennsylvania Regional College; Warren (Warren County); On-site; USD 19,000 - 27,000; Full time

Job summary

Northern Pennsylvania Regional College (NPRC) seeks a Receptionist to be the first point of contact for students, faculty, staff, parents, visitors, and vendors. The role combines hospitality, administrative support, and office coordination to ensure a productive campus environment.

The ideal candidate greets visitors, handles communications, and supports day-to-day operations while maintaining professionalism and confidentiality.

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and interpersonal skills preferred.
• Proficiency with basic computer systems and data entry software, especially Microsoft Office 365.

Responsibilities

• Greet students, faculty, staff, visitors, and vendors warmly and direct them to the appropriate office or staff member.
• Answer and route inquiries by phone, email, or in person.
• Maintain shared calendars and schedule appointments; manage mail and packages.
• Coordinate with Facilities and outside groups for space reservations and maintenance.
• Assist with events, orientations, and open houses and provide general office support.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Multitasking

File management

Attention to detail

Confidential information handling

Problem solving

Conflict resolution

Education

High school diploma

Tools

Microsoft Office 365

Job description

Northern Pennsylvania Regional College (NPRC) seeks a Receptionist to be the first point of contact for students, faculty, staff, parents, visitors, and vendors. The role combines hospitality, administrative support, and office coordination to ensure a productive campus environment.

The ideal candidate greets visitors, handles communications, and supports day-to-day operations while maintaining professionalism and confidentiality.