Campus Front Desk & Student Services Lead

Amerion College; Huntington (WV); On-site; USD 32,000 - 42,000; Full time

Job summary

Amerion College seeks a Receptionist & Student Services Coordinator to be the first point of contact for students, employees, and visitors, delivering exceptional customer service and administrative support across campus operations.

Under the supervision of the COO, you will manage front desk operations, assist with admissions questions, process forms, coordinate events, and help maintain confidential records while upholding FERPA standards and campus safety practices.

Qualifications

• Experience in front desk operations and customer service.
• Strong organizational and time-management skills.
• Ability to maintain confidentiality and handle FERPA guidelines.

Responsibilities

• Greet and assist students, employees, and visitors at the front desk.
• Answer calls, screen inquiries, and route messages to appropriate offices.
• Process forms, transcripts, and other student documents with accuracy.
• Coordinate campus events, room bookings, and appointments for students and staff.
• Maintain organized filing systems and protect sensitive information.

Job description

Amerion College seeks a Receptionist & Student Services Coordinator to be the first point of contact for students, employees, and visitors, delivering exceptional customer service and administrative support across campus operations.

Under the supervision of the COO, you will manage front desk operations, assist with admissions questions, process forms, coordinate events, and help maintain confidential records while upholding FERPA standards and campus safety practices.