Front Desk & Community Experience Associate

Ymcachicago; Chicago (IL); Hybrid; USD 23,000 - 25,000; Part time

Job summary

Rauner Family YMCA in Chicago is seeking a part-time Community Concierge to greet members, answer inquiries, and support daily operations. You will actively engage with the community, process transactions, and help maintain clean, welcoming spaces across the facility.

The role requires at least a high school diploma or GED, 18+ years old, and the ability to work flexible hours, including weekends/holidays. Bilingual English/Spanish is highly preferred.

Qualifications

• At least 18 years of age.
• Earned high school degree or GED.
• Ability to work flexible hours, weekends, and/or holidays.
• Bilingual, English/Spanish highly preferred.

Responsibilities

• Greet community members and guests and make them feel welcome and engaged.
• Answer phone and email inquiries.
• Actively manage customer transactions.
• Support facility operations and keep community spaces clean.
• Anticipate individuals' needs to provide an exceptional customer experience.
• Maintain inventory of supplies and order stock as needed.

Skills

Verbal communication

Written communication

Interpersonal skills

Education

High school diploma or GED

Job description

Rauner Family YMCA in Chicago is seeking a part-time Community Concierge to greet members, answer inquiries, and support daily operations. You will actively engage with the community, process transactions, and help maintain clean, welcoming spaces across the facility.

The role requires at least a high school diploma or GED, 18+ years old, and the ability to work flexible hours, including weekends/holidays. Bilingual English/Spanish is highly preferred.