Front Desk & Client Services – Tax Office

H&R Block, Inc.; Summerville (SC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role collaborates with tax professionals and ensures a professional client experience.

Ideal candidates have client-centric experience, strong communication, and the ability to multitask. Evening/weekend availability during tax season is required to meet client needs.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document scanning and organizing.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Communication

Multitasking

Organization

Microsoft Office

Teams

Scheduling systems

Discretion/confidentiality

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations. This in-person role collaborates with tax professionals and ensures a professional client experience.

Ideal candidates have client-centric experience, strong communication, and the ability to multitask. Evening/weekend availability during tax season is required to meet client needs.