Front Desk & Client Care Specialist (Tax Office)

H&R Block, Inc.; Upland (CA); Presencial; USD 23.000 - 37.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

Training and development

Descripción de la vacante

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to welcome clients and manage scheduling. This in-person role supports daily office operations and collaborates with tax professionals to ensure a smooth client experience during tax season.

The position requires strong communication, organization, and multitasking skills, with availability for evenings and weekends. Training is provided, with opportunities for growth into tax preparation or leadership.

Formación

• Experience in fast-paced client-centric environments.
• Strong communication and teamwork abilities.
• Ability to multitask and manage priorities.
• Attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain organized and clean office to support a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Conocimientos

Client service

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is hiring a seasonal Client Service Professional / Receptionist to welcome clients and manage scheduling. This in-person role supports daily office operations and collaborates with tax professionals to ensure a smooth client experience during tax season.

The position requires strong communication, organization, and multitasking skills, with availability for evenings and weekends. Training is provided, with opportunities for growth into tax preparation or leadership.