Front Desk & Client Services Specialist - Tax Season

H&R Block, Inc.; Brewton (AL); Vor Ort; USD 19.000 - 25.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in-person. You will work with tax professionals to ensure a smooth client experience and confidentiality in handling information.

This role offers exposure to tax services and potential growth into tax preparation or office leadership, with evenings and weekends during tax season as part of the schedule.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills with teamwork.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs (Office/Teams) and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members for seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Kenntnisse

Greet clients

Interpersonal skills

Multitasking

Organizational skills

Computer proficiency

Evening/weekend availability

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients, manage scheduling, and support daily office operations in-person. You will work with tax professionals to ensure a smooth client experience and confidentiality in handling information.

This role offers exposure to tax services and potential growth into tax preparation or office leadership, with evenings and weekends during tax season as part of the schedule.