Front Desk & Client Services Specialist

H&R Block, Inc.; Round Lake Beach (IL); Vor Ort; USD 25.000 - 34.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Round Lake Beach, IL. You will greet clients, answer phones, and help connect them with the right tax professionals, delivering a welcoming and efficient service experience.

This fast-paced role requires strong organizational skills, multitasking, and proficient use of Microsoft Office. You will schedule appointments, maintain a tidy office, and support the team across in-person, phone, and virtual interactions.

Qualifikationen

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Aufgaben

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Kenntnisse

Customer service

Multi-tasking

Time management

MS Office

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Round Lake Beach, IL. You will greet clients, answer phones, and help connect them with the right tax professionals, delivering a welcoming and efficient service experience.

This fast-paced role requires strong organizational skills, multitasking, and proficient use of Microsoft Office. You will schedule appointments, maintain a tidy office, and support the team across in-person, phone, and virtual interactions.