Front Desk & Client Services Specialist

YourOffice; Charlotte (NC); On-site; USD 23,000 - 26,000; Full time

Job summary

YourOffice in Charlotte, NC is seeking a personable Client Services Representative to greet clients and manage front desk operations at our upscale coworking center in SouthPark. You will coordinate meetings, answer multi-line calls, and assist with onboarding using CRM and accounting systems.

Join a professional, collaborative team and help deliver a top-tier client experience at a busy, friendly workspace with room to grow.

Qualifications

• Excellent verbal and written communication skills.
• Friendly, professional demeanor and appearance.
• Strong organizational skills and attention to detail.
• Comfortable multitasking in a fast-paced, professional environment.
• Proficient with Microsoft Office and Adobe Acrobat a plus.
• Eager to learn and support multiple aspects of business operations.
• Experience in customer service, hospitality, reception, or administrative roles preferred.

Responsibilities

• Greet and assist clients, guests, and visitors at the front desk, meeting rooms, and café.
• Answer and manage a multi-line phone system while multitasking at the front desk.
• Coordinate meeting room reservations and prepare setups.
• Support and manage onsite client meetings and conferences.
• Sort and distribute incoming mail and packages.
• Maintain clean, organized shared spaces including reception, offices, meeting rooms, and café.
• Provide administrative support and assist with general office operations.
• Assist in client onboarding using CRM, phone, and accounting systems.
• Light bookkeeping: record keeping, payments, deposits, and billing support.
• Cross-train across business operations.
• Assist with introductory sales tasks and provide tours for prospective clients.

Skills

Communication

Organization

Multitasking

Microsoft Office

CRM systems

Hospitality experience

Job description

YourOffice in Charlotte, NC is seeking a personable Client Services Representative to greet clients and manage front desk operations at our upscale coworking center in SouthPark. You will coordinate meetings, answer multi-line calls, and assist with onboarding using CRM and accounting systems.

Join a professional, collaborative team and help deliver a top-tier client experience at a busy, friendly workspace with room to grow.