Full-Time Client Services Representative/Receptionist – Charlotte/SouthPark

YourOffice; Charlotte (NC); On-site; USD 23,000 - 26,000; Full time

Job summary

YourOffice in Charlotte, NC is seeking a personable Client Services Representative to greet clients and manage front desk operations at our upscale coworking center in SouthPark. You will coordinate meetings, answer multi-line calls, and assist with onboarding using CRM and accounting systems.

Join a professional, collaborative team and help deliver a top-tier client experience at a busy, friendly workspace with room to grow.

Qualifications

• Excellent verbal and written communication skills.
• Friendly, professional demeanor and appearance.
• Strong organizational skills and attention to detail.
• Comfortable multitasking in a fast-paced, professional environment.
• Proficient with Microsoft Office and Adobe Acrobat a plus.
• Eager to learn and support multiple aspects of business operations.
• Experience in customer service, hospitality, reception, or administrative roles preferred.

Responsibilities

• Greet and assist clients, guests, and visitors at the front desk, meeting rooms, and café.
• Answer and manage a multi-line phone system while multitasking at the front desk.
• Coordinate meeting room reservations and prepare setups.
• Support and manage onsite client meetings and conferences.
• Sort and distribute incoming mail and packages.
• Maintain clean, organized shared spaces including reception, offices, meeting rooms, and café.
• Provide administrative support and assist with general office operations.
• Assist in client onboarding using CRM, phone, and accounting systems.
• Light bookkeeping: record keeping, payments, deposits, and billing support.
• Cross-train across business operations.
• Assist with introductory sales tasks and provide tours for prospective clients.

Skills

Communication

Organization

Multitasking

Microsoft Office

CRM systems

Hospitality experience

Job description

If you enjoy working in a dynamic, professional setting and have a passion for service, we invite you to become an integral part of our growing YourOffice team. This role is perfect for someone who thrives on creating a welcoming, organized, and efficient environment. Whether you're greeting clients, organizing meetings, or supporting administrative tasks, your presence shapes the first and lasting impression of our professional office center. Located in the upscale SouthPark’s Two ParkSouth Center—you'll be part of a thriving business community.

• Location: 6135 Park South Drive, Suite 500
• Schedule: Monday - Friday, 8:00 AM - 5:00 PM
• Pay: $17.00 - $19.00 per hour
• Type: Full-Time

Join Charlotte’s premier SouthPark coworking and serviced office community! At YourOffice, we create great work environments for professionals, entrepreneurs, and growing companies. We’re looking for a personable, polished, and organized Client Services Representative to be the welcoming face of our professional office center and help deliver a top-tier client experience.

Key Responsibilities:

• Greet and assist clients, guests, and visitors at the front desk, meeting rooms, and café
• Answer and manage a multi-line phone system while multitasking at the front desk
• Coordinate meeting room reservations and prepare setups
• Support and manage onsite client meetings and conferences
• Sort and distribute incoming mail and packages
• Maintain clean, organized shared spaces including reception, offices, meeting rooms, and café
• Provide administrative support and assist with general office operations
• Assist in client onboarding using CRM, phone, and accounting systems
• Light bookkeeping: record keeping, payments, deposits, and billing support
• Cross-train across business operations
• Assist with introductory sales tasks and provide tours for prospective clients

What We’re Looking For:

• Excellent verbal and written communication skills
• Friendly, professional demeanor and appearance
• Strong organizational skills and attention to detail
• Comfortable multitasking in a fast-paced, professional environment
• Proficient with Microsoft Office and Adobe Acrobat a plus
• Eager to learn and support multiple aspects of business operations
• Experience in customer service, hospitality, reception, or administrative roles preferred

Bonus Qualifications:

• Experience with CRM systems, multi-line phone systems, and general office equipment
• Comfort working within a small, collaborative team environment
• Prior experience in hospitality or administrative support in a corporate/professional setting

www.youroffice.com

A Smarter Way to Office. A Great Place to Work!