Client Experience Specialist — In-Office Closings

Evolving Solution Services; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Evolving Solution Services in Charlotte, NC is seeking a Client Experience Coordinator to be the first point of contact for clients, delivering a welcoming, professional, and service-oriented environment. The role emphasizes strong communication, attention to detail, and coordinating administrative tasks that support real estate closing operations.

This in-office position requires on-site presence to support client interactions, office operations, and team collaboration.

Qualifications

• Experience in client-facing roles and front desk operations.
• Strong verbal and written communication skills.
• Ability to multitask and manage time-sensitive tasks.

Responsibilities

• Maintain a welcoming reception area and client spaces.
• Answer calls professionally and direct inquiries.
• Coordinate daily office logistics and closing room readiness.
• Support staff with checklists and client-service standards.
• Assist with routing information and updating internal systems.

Skills

Communication

Client coordination

Reception duties

Office software

Tools

CRM software

Document management

Job description

Evolving Solution Services in Charlotte, NC is seeking a Client Experience Coordinator to be the first point of contact for clients, delivering a welcoming, professional, and service-oriented environment. The role emphasizes strong communication, attention to detail, and coordinating administrative tasks that support real estate closing operations.

This in-office position requires on-site presence to support client interactions, office operations, and team collaboration.