Front Desk & Member Experience Specialist

Klemchuk PLLC; Dallas (TX); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Dental insurance

Vision insurance

Free parking

Job summary

Engage Workspace in Dallas is seeking a hands-on Front Desk/Office Coordinator to deliver professional member services and smooth daily operations. You will be the first contact for members, guests, and vendors, ensuring a welcoming environment and efficient office flow.

Ideal candidates have 3+ years in similar roles, strong MS Office and CRM familiarity, and the ability to manage interruptions calmly while maintaining high standards of service.

Qualifications

• Minimum of 3+ years in a receptionist, office coordinator, or administrative support role.
• Proficiency in Microsoft Office Suite; familiarity with scheduling systems or CRMs is a plus.
• Experience with multi-line phone systems.
• Strong people skills with the ability to remain calm and friendly under pressure.
• Strong organizational and project execution skills.
• Highly dependable, punctual, and detail-oriented.
• Comfortable managing interruptions and shifting priorities throughout the day.

Responsibilities

• Answer and direct phone calls, messages, and inquiries promptly and accurately.
• Manage conference room reservations, ensuring rooms are organized and ready.
• Maintain reception and common areas to present a professional environment.
• Greet members and guests with professionalism and warmth.
• Deliver concierge-level service and support for member needs.
• Open and close the office daily (Mon–Fri, 8:30am–5:30pm with 1-hour lunch).
• Retrieve, sort, and distribute mail, deliveries.
• Manage office and café supplies, budget, track inventory, and reorder as needed.
• Enter and maintain data for Engage reporting metrics in core systems (CRM, scheduling).

Skills

Receptionist experience

Multi-line phone systems

CRM familiarity

Microsoft Office proficiency

Time management

Education

Associate’s or Bachelor’s degree preferred

Tools

Microsoft Office Suite

CRM software

Scheduling systems

Job description

Engage Workspace in Dallas is seeking a hands-on Front Desk/Office Coordinator to deliver professional member services and smooth daily operations. You will be the first contact for members, guests, and vendors, ensuring a welcoming environment and efficient office flow.

Ideal candidates have 3+ years in similar roles, strong MS Office and CRM familiarity, and the ability to manage interruptions calmly while maintaining high standards of service.