Front Desk & Client Services Pro — Tax Office Path

H&R Block, Inc.; Fort Mohave (AZ); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Fort Mohave, AZ. You will be the welcoming face of the office, handling check-ins, scheduling, and coordinating with tax professionals to match client needs.

This in-person role requires professional, client-focused service. Responsibilities include greeting clients, managing phones, and maintaining a tidy reception area while safeguarding client information.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, with the ability to collaborate with team members and serve clients professionally.
• Ability to multitask and manage competing priorities.
• Detail-oriented with follow-through.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Customer service

Multitasking

Communication

Teamwork

Organizational skills

MS Office

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Fort Mohave, AZ. You will be the welcoming face of the office, handling check-ins, scheduling, and coordinating with tax professionals to match client needs.

This in-person role requires professional, client-focused service. Responsibilities include greeting clients, managing phones, and maintaining a tidy reception area while safeguarding client information.