Front Desk Client Services Pro (Seasonal)

H&R Block, Inc.; Hibbing (MN); On-site; USD 16,000 - 37,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role focuses on scheduling, check-in, and supporting tax professionals in a fast-paced environment. Training provided to advance into tax prep or office leadership.

Candidates should have strong interpersonal skills, be detail-oriented, and able to multitask during tax season, including evenings and weekends. Prior office or hospitality experience is a plus.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle confidential client information with discretion.

Skills

Interpersonal skills

Team collaboration

Multitasking

Attention to detail

Professional communication

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role focuses on scheduling, check-in, and supporting tax professionals in a fast-paced environment. Training provided to advance into tax prep or office leadership.

Candidates should have strong interpersonal skills, be detail-oriented, and able to multitask during tax season, including evenings and weekends. Prior office or hospitality experience is a plus.