Front Desk & Client Services Pro – Seasonal (In-Person)

H&R Block, Inc.

Wauconda (IL)

On-site

USD 21,000 - 37,000

Part time

2 days ago

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Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office. You will greet clients, manage scheduling, check-in, and support daily operations alongside tax professionals in a busy, in-person environment.

With training provided, this role offers exposure to tax prep workflows and potential progression into office leadership. Evening and weekend availability during tax season is expected, and strong communication helps you create a welcoming,

Qualifications

Experience in a fast-paced, client-centric environment.
Strong interpersonal and communication skills with professional client service.
Ability to multitask and manage priorities throughout the day.
Organizational skills with attention to detail and follow-through.
Comfort using Microsoft Office, Teams, and scheduling systems.
Availability to work evenings and weekends during tax season.

Responsibilities

Greet clients warmly and be the welcoming face of the office.
Answer calls, schedule appointments, and match clients with the right tax professional.
Manage client check-in and intake, including document scanning and organization.
Maintain a clean, organized office to support a professional client experience.
Collaborate with tax professionals to ensure smooth daily operations.
Handle sensitive client information with confidentiality and care.