Front Desk Pro: Client Service for Tax Season

H&R Block, Inc.; Chesnee (SC); Sur place; USD 17 000 - 22 000; Temps partiel

Résumé du poste

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, answer phones, schedule appointments, and support daily operations alongside tax professionals.

This on-site role offers training and a path into tax preparation or office leadership. Availability to work evenings and weekends during tax season is required.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills, professional client service.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.

Responsabilités

• Greet clients and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage client check-in and intake, including document handling.
• Maintain organized, clean office to ensure a professional experience.
• Collaborate with tax professionals to support daily operations.
• Handle sensitive client information with confidentiality.

Connaissances

Client service

Interpersonal skills

multitasking

Formation

High school diploma/GED

Outils

Microsoft Office

Teams

Scheduling systems

Description du poste

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-ins, answer phones, schedule appointments, and support daily operations alongside tax professionals.

This on-site role offers training and a path into tax preparation or office leadership. Availability to work evenings and weekends during tax season is required.