Front Desk & Client Service Specialist (Seasonal)

H&R Block, Inc.; Cherry Hill Township (NJ); On-site; USD 17,000 - 20,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Cherry Hill, NJ. You will greet clients, answer calls, and help connect customers with the right tax professional while coordinating appointments and maintaining a welcoming office environment.

The ideal candidate has prior customer service experience, works well in fast-paced settings, and is proficient with Microsoft Office. This on-site role may require flexibility across locations and shifts during the season.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multitask.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office software.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Organizational skills

Phone handling

Reception

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Cherry Hill, NJ. You will greet clients, answer calls, and help connect customers with the right tax professional while coordinating appointments and maintaining a welcoming office environment.

The ideal candidate has prior customer service experience, works well in fast-paced settings, and is proficient with Microsoft Office. This on-site role may require flexibility across locations and shifts during the season.