Front Desk & Client Service Pro - Tax Office (In-Person)

H&R Block, Inc.; Mustang (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Mustang, OK to be the welcoming face for clients. You will greet, schedule, check-in, and support daily office operations alongside a team of tax professionals.

This in-person role requires availability to work evenings and weekends during tax season and offers training with opportunities to grow into tax preparation or office leadership.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Detail-oriented with organizational skills.
• Proficient with Microsoft Office and scheduling tools.
• Available evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including document handling.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Fast-paced environment

Interpersonal skills

Multitask

Organizational skills

Computer skills

Evenings/weekends availability

Education

HS Diploma

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Mustang, OK to be the welcoming face for clients. You will greet, schedule, check-in, and support daily office operations alongside a team of tax professionals.

This in-person role requires availability to work evenings and weekends during tax season and offers training with opportunities to grow into tax preparation or office leadership.