Front Desk & Client Care Lead — Tax Office

H&R Block, Inc.; Moore (OK); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly, first point of contact for clients in Moore, OK. This in-person role handles scheduling, check-in, and daily office tasks alongside tax professionals.

Ideal candidates will have strong interpersonal skills, multitasking ability, and comfort with basic computer tools. Evening and weekend availability during tax season is required.

Qualifications

• Experience in fast-paced, client-facing environments.
• Strong communication and collaboration with team members.
• Ability to multitask and handle competing priorities.
• Detail-oriented with good organizational follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Client-centric mindset

Interpersonal skills

Multitasking

Organizational skills

Computer literacy

Evenings/weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly, first point of contact for clients in Moore, OK. This in-person role handles scheduling, check-in, and daily office tasks alongside tax professionals.

Ideal candidates will have strong interpersonal skills, multitasking ability, and comfort with basic computer tools. Evening and weekend availability during tax season is required.