Seasonal Client Service Pro — Front Desk & Scheduling

H&R Block; Catoosa (OK); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

H&R Block in the Oklahoma area is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied.

You will work in a fast-paced, friendly office, handling in-person, phone, and virtual service, performing administrative tasks, and contributing to a clean, organized work area across the team.

Formación

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Conocimientos

Customer service

Phone etiquette

Multi-tasking

Microsoft Office

Organizational skills

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

H&R Block in the Oklahoma area is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer calls, and connect them with the right tax professional. You will help schedule appointments and ensure every client leaves satisfied.

You will work in a fast-paced, friendly office, handling in-person, phone, and virtual service, performing administrative tasks, and contributing to a clean, organized work area across the team.