Front Desk & Client Experience Specialist

H&R Block, Inc.; Bethany (OK); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block in Bethany, Oklahoma, is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. The role offers growth into tax preparation or office leadership with training and team support.

The position requires strong customer service, multitasking, and confidentiality as you coordinate with tax professionals during tax season. Evening and weekend availability is requested to meet client needs.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and stay organized.
• Proficiency with Microsoft Office and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and present a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including document scanning.
• Maintain a clean, organized front desk and office.
• Collaborate with team to support daily operations.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Communication

Multitasking

Office administration

Data confidentiality

Scheduling

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block in Bethany, Oklahoma, is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage scheduling, and support daily office operations in person. The role offers growth into tax preparation or office leadership with training and team support.

The position requires strong customer service, multitasking, and confidentiality as you coordinate with tax professionals during tax season. Evening and weekend availability is requested to meet client needs.