Seasonal Client Service Specialist - Tax Office

H&R Block, Inc.; Oklahoma City (OK); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

H&R Block, Inc. in Oklahoma City is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office.

You will manage client scheduling, support daily operations, and work with a team of tax professionals to ensure a smooth client experience. This in-person role trains you for growth in tax services and office leadership, with evenings and weekends required during tax season.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills, collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conoscenze

Fast-paced environment

Interpersonal skills

Multitasking

Organizational skills

Computer skills

Evenings & weekends

Formazione

HS Diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. in Oklahoma City is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office.

You will manage client scheduling, support daily operations, and work with a team of tax professionals to ensure a smooth client experience. This in-person role trains you for growth in tax services and office leadership, with evenings and weekends required during tax season.