Client Service & Front Desk Specialist

H&R Block, Inc.; Wewoka (OK); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in our Oklahoma office.

You will answer calls, schedule appointments, and connect clients with the right tax professionals while maintaining a welcoming, professional environment. This in-person role requires flexibility to work evenings and weekends during tax season.

Competenze

• Experience in a fast-paced, client-centric environment.
• Excellent interpersonal and communication skills; able to collaborate with a team.
• Ability to multitask and manage competing priorities.
• Strong organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and care.

Conoscenze

People skills

Multitasking

Communication

Detail-oriented

Office basics

Formazione

High school diploma or GED

Strumenti

Microsoft Office

Scheduling systems

Teams

Descrizione del lavoro

H&R Block, Inc. is seeking aseasonal Client Service Professional / Receptionist to greet clients and manage daily office operations in our Oklahoma office.

You will answer calls, schedule appointments, and connect clients with the right tax professionals while maintaining a welcoming, professional environment. This in-person role requires flexibility to work evenings and weekends during tax season.