Front Desk & Client Services Pro (In-Person)

H&R Block, Inc.; Glenpool (OK); In loco; USD 17.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Comprehensive benefits

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Oklahoma. The role greets clients, manages scheduling, and supports daily office operations in person, not remote.

You’ll work with tax professionals and handle confidential documents to ensure a smooth client experience. This position starts seasonally, with evening and weekend hours during tax season. Strong communication, organization, and computer skills are essential for success in a fast-paced, client-focused

Competenze

• Experience in fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail.
• Proficient with Microsoft Office, Teams, scheduling systems.
• Availability to work evenings and weekends during tax season.

Mansioni

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Conoscenze

Fast-paced

Client-centric

Interpersonal skills

Communication

Multitasking

Organizational skills

Computer skills

Evenings/weekends

Receptionist experience

Hospitality

Call center

Customer service

Medical industries

Tax office experience

Formazione

High school diploma/GED

Strumenti

Microsoft Office

Teams

Scheduling systems

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Oklahoma. The role greets clients, manages scheduling, and supports daily office operations in person, not remote.

You’ll work with tax professionals and handle confidential documents to ensure a smooth client experience. This position starts seasonally, with evening and weekend hours during tax season. Strong communication, organization, and computer skills are essential for success in a fast-paced, client-focused